The American National Standards Institute (ANSI) encourages relevant stakeholders to submit feedback by May 15, 2020, on an International Workshop Agreement (IWA) proposal that focuses on guidelines for contactless delivery service, which has seen an uptick among consumers amid the COVID-19 pandemic. The IWA proposal was recently circulated to the Technical Management Board of the International Organization for Standardization (ISO).
The worldwide COVID-19 pandemic has raised concerns about the transmission of the infectious disease, which can spread by direct contact with infected people and indirect contact with surfaces, according to the World Health Organization (WHO). As multiple global regions face lockdowns and mandated stay-in-place orders, many consumers are increasingly dependent on grocery and restaurant delivery services. As a precautionary measure during the health crisis, various food delivery platforms in the USA, UK, Germany, Japan, India, Malaysia, and other countries are providing contactless delivery services.
Given these safety-driven updates across delivery services, the Standardization Administration of China (SAC) submitted the proposal for the development of the ISO International Workshop Agreement on Guidelines for contactless delivery service. ANSI, which is the U.S. member body to ISO, seeks feedback on these guidelines, which aim to:
More about the IWA
An International Workshop Agreement, or IWA, is a document developed outside the normal ISO committee system to enable market players to negotiate in an "open workshop" environment. A member body typically administratively supports IWAs. The IWA may serve as a starting point in developing standardization work that will support enhanced safety in the consumer market.
All interested U.S. parties are invited to review the proposal. Submit comments to Steven Cornish, ANSI senior director of international policy and strategy, at email@example.com by close of business on May 15, 2020.